ICUC – Denmark, SC
Position Title : Content Specialist – Multi-lingual
Position Type : Varied Shift
Reports to : Account Manager
Effective Date : TBA
Do you love social media & social networking? Are you Internet savvy? Would you like to help manage the online reputation for some of the world’s largest brands? If so, ICUC Moderation Services is looking for a Multi-lingual Content Specialist to work remotely. The potential shift times are 8am-4pm CST, 4pm-12am CST, 12am-8am CST. Applicants must be prepared for a fast-paced, self-motivated, entrepreneurial, lifestyle. You will be given the opportunity to work with a diverse group people and a variety of clients in an ever changing industry. We look for team players with strong social networks that are able to work independently and collectively in a unique virtual environment.
Monitor the activities & responses to posts on client’s social media profiles to ensure that guidelines & rules are adhered to.
Develop & post interactive content that encourages participation & the development of member-generated content to ensure that the community is achieving its objectives.
Identify behavioral & technical issues, patterns, & trends in the community.
Pro-actively escalate issues, observations, opportunities, & insights through the relevant channels.
And other tasks that will come up in a young, fun,entrepreneurial company… Skills Required
Excellent Reading and Writing proficiency in multiple languages: list all languages on the application in the appropriate field
Experience with Engagement and/or demonstrated writing skills
Excellent communication skills
Above average computer skills.
Above average skill in using today’s social networking tools.
Overwhelming passion for today’s social networking & collaboration technologies.
Strong sense of account ownership & pride in work.
Strong time management skills with the ability to plan, prioritize, monitor, & respond to changes quickly.
Strong decision making skills coupled with good judgment.
Ability to multitask in a fast paced, entrepreneurial environment.
Good sense of decorum & brand appropriateness.
Friendly, diplomatic, & imperturbable self-starter with the willingness & desire to take initiative & get the job done.
Must have a Twitter and Facebook account and be a regular user of these and other social media sites.
Must have substantial knowledge of the internet including following current trends.
Must be able to demonstrate experience with social media tools & interact with online community tools such as forums, blogs, user-generated content, etc.
ICUC is a virtual organization – these are remote, work from home positions.
The successful candidate will be required to undergo a Criminal Record Check.
A member of the Dentsu Aegis Network, ICUC is the global leader in online content and community moderation services. Our team of multilingual, content and community specialists manage and moderate millions of social media conversations, comments, photos and videos while working inside some of the largest online communities in the world. Acting as the eyes and ears for our clients, we are a social media services company that leads the world’s biggest brands through the integration and execution of successful marketing campaigns.